If you don’t get a response after paying your bill, you can contact our customer service by pressing the chat option on Tingg App, call us on 254708802299, or email us on tingg.support@cellulant.io.
If it is a KPLC Prepaid payment (Token), you can fetch your token through self service by dialling *369#, then select KPLC, and then select option 3 (Get your last token).