Merchant Experience

  • Merchant onboards by selecting a customized subdomain which will be sent out to customers for making payments.
  • The merchant sets up multiple services under which they can collect payments.
  • The merchant then initiates a single payment request by filling bill details for the customer on a form. This payment request is sent out via SMS containing a payment link.
  • The merchant can also initiate a bulk payment request by uploading a pre-defined csv file with customer bill details. These payment requests are sent out via SMS containing a payment link.
  • The merchant will be able to view the current collections and invoices they have made on a dashboard.

 

Customer Experience

  • Customers receive bill reminders via SMS which have a clickable link.
  • Once a customer clicks on the link, they land on a page with the bill summary.
  • The customer then selects a preferred payment method.
  • The customer receives a request to authorize payment on their respective wallet.
  • Customer’s wallet is charged, and a payment confirmation prompt is issued on the site.