Tingg Self Service Center

Explore How-To's and FAQs at your convenience.

Is Tingg under the same company as Mula?
Yes. Tingg, formally Mula, is Cellulant’s single consumer product. A unifying promise across Africa using one brand that will signify our uniqueness, our de...
Mon, 18 Apr, 2022 at 10:19 AM
Who can use Tingg?
You can use Tingg so long as you have a smart phone that can download Tingg App from Playstore, or if you have a mobile device, or any kind of phone that ca...
Mon, 18 Apr, 2022 at 10:19 AM
How safe is this platform to pay my bills?
Tingg platform is very safe as it uses industry approved and proven security certification on a high-performance technology platform that’s been tried an...
Mon, 18 Apr, 2022 at 10:19 AM
What products do we have at Cellulant for merchants?
Checkout Payout Payment Links Payment pages Instore Billers  
Tue, 17 Feb, 2026 at 11:53 AM
What solutions are available for payment collection at Cellulant?
Checkout - Allows you to collect payments from your customers from your website or your app   Payment Links - Send a payment link to email addresses, mess...
Tue, 17 Feb, 2026 at 11:56 AM
How does Checkout Work?
Checkout is a payment service that allows merchants to collect online payments across multiple channels and payments methods.  It offers single contract, si...
Tue, 17 Feb, 2026 at 11:57 AM
How do billers work?
Cellulant provides Airtime and Bill Payments to businesses looking to resell these services through their platforms. We offer a centralized point of integra...
Tue, 17 Feb, 2026 at 12:06 PM
How do I request payments from my clients using payment links?
Merchant Experience Merchant onboards by selecting a customized subdomain which will be sent out to customers for making payments. The merchant sets up m...
Tue, 17 Feb, 2026 at 12:10 PM
I have physical stores, how do I collect payments using Tingg?
Our in-store/proximity payments product enables businesses with physical stores to receive digital payments through multiple payment options using different...
Tue, 17 Feb, 2026 at 12:11 PM
What documents are required for on-boarding?
KYC docs for Contracting & Integration             1. Incorporation documents (Certificate of Incorporation and CR12)             2. Copy of ID/Passpo...
Tue, 17 Feb, 2026 at 12:20 PM