Tingg Self Service Center

Explore How-To's and FAQs at your convenience.

Do you offer loans?
No. You need to have sufficient funds in your preferred wallet account to transact. 
Mon, 18 Apr, 2022 at 10:19 AM
How do I access Tingg USSD?
You can access Tingg on USSD by dialing the short code *369#. For the fastest way to buy airtime, dial *369*amount# from your preferred network.
Mon, 18 Apr, 2022 at 10:19 AM
Do I have to register to use the Tingg website?
No. You do not.  You can access the website anywhere, anytime.
Mon, 18 Apr, 2022 at 10:19 AM
How do I Check/Query for bills on Tingg App?
You must first add the bill account on the app in order to query for the bill. Also, only due bills will be shown on the Home page. To check for your bill: ...
Mon, 18 Apr, 2022 at 10:19 AM
Will I get bonus airtime each time I transact?
No. Bonus airtime is subject to terms and conditions and therefore we will inform you if you qualify. 
Mon, 18 Apr, 2022 at 10:19 AM
Can I install Tingg on different Phones?
Yes you can install tingg on different phones so long as you use different phone numbers.
Mon, 18 Apr, 2022 at 10:19 AM
Can I use different sim cards to transact?
You can only use one sim card at a time on one device. However, you can nominate another number to pay for you.
Mon, 18 Apr, 2022 at 10:19 AM
How do I register/activate tingg using a different line?
You can only use one simcard at a time. However, changing your number will require that you reactivate the App using your preferred number. Call 25470880229...
Mon, 18 Apr, 2022 at 10:19 AM
How do I Pay Bills through Tingg USSD *369#?
Dial *369#. Select your preferred service (All your enrolled accounts will be captured here. If you do not have any, select ‘’enter account’’). Ent...
Mon, 18 Apr, 2022 at 10:19 AM
How do I Add a bill account on Tingg USSD *369#?
Dial *369#. Select 'My Profiles'. Select option 1 'My Accounts'. Select option 1 'Add New Account'. Select the service...
Mon, 18 Apr, 2022 at 10:19 AM